Refund & Cancellation Policy
Last updated: July 16, 2026
This page is maintained by SBA Services to explain the refund, cancellation, and chargeback rules for the Love or Lust app and website. It is app-owned content and not an independent legal certification or regulatory approval.
1. General Refund Policy
At Love or Lust (operated by SBA Services), we strive to keep our platform completely authentic and bot-free. Our pricing structure includes our $29.90 Lifetime Founder's Identity & Serious Intention Deposit, our $19.99 Membership tier, and our $24.99 Membership tier.
- All purchases, including the one-time $29.90 Lifetime Founder's Identity & Serious Intention Deposit, the $19.99 membership, and the $24.99 membership, are final and non-refundable.
- Because full digital access is granted immediately upon successful payment processing and database registration, we do not offer prorated refunds, trial periods, or cooling-off cancellations for any membership level.
2. Platform Eligibility & Safety Standards
loveorlust.net is exclusively available to individuals who are 18 years of age or older. We enforce zero tolerance for unlawful conduct. Commercial sex work, escort services, sugar dating, prostitution, human trafficking, and solicitations of any kind are strictly prohibited on this platform. Accounts attempting to violate these standards will face immediate, permanent termination and ban of their 3D biometric profile.
Read the full Compliance & Safety Standards.
3. Fraud and Policy Violation Forfeiture
We maintain strict trust and safety standards to protect our community from scammers.
- If your account is suspended, restricted, or permanently deactivated due to a violation of our Terms of Service (including, but not limited to: running a fake profile, catfishing, failing the instant live photo verification check, utilizing GPS location scramblers, or engaging in fraudulent behavior), you automatically forfeit any payments made to the platform.
- No refunds will be issued under any circumstances for accounts terminated due to security, scammer, or bot policy violations, regardless of whether you purchased the $29.90, $19.99, or $24.99 membership.
4. Chargeback Policy
Attempting to dispute a valid $29.90, $19.99, or $24.99 charge with your bank or credit card provider (a chargeback) for a service that was fully delivered may result in the immediate, permanent banning of your device footprint, phone number, and IP range from our platform. We report fraudulent chargebacks and payment fraud data to our payment service providers (PayPal) and associated anti-fraud databases.
5. Exceptions
If you believe a billing error has occurred on our end (such as being charged twice for a single registration or tier), please contact our support team within thirty (30) days of the transaction at support@loveorlust.net with your transaction receipt, and we will review and resolve the issue.
This policy is a living document. We may update it as our pricing, payment partners, or applicable laws change. The "Last updated" date at the top of this page reflects the most recent revision.
